Every effort will be made for you to see a dentist of your choice. However, in the event of an emergency appointment, this may not be possible. Should you have any complaints about our service, please ask a member of our team for the complaints procedure. You can also email us your complaint in writing – please ensure you let us know which practice it concerns and the names of any staff you may have dealt with.

For complaints outside of the practice, please call PALS on tel: 020 3513 6150 or the General Dental Council Complaints Service on tel: 020 8253 0800, or the Care Quality Commission on tel: 0300 061 6161, if you are not satisfied with the service. You can also provide feedback through NHS England via www.nhs.uk.